Disclaimer

Important information about On-Call Health and its intended use

Important Notice

On-Call Health is an open source project provided for informational and experimental purposes only. It is not a medical tool, is not covered by Rootly's commercial terms, and is not intended for production use. Please read this disclaimer carefully before using the software.

Open Source Project

On-Call Health is an open source project provided "as is" without warranty of any kind. This software is intended for educational, research, and experimental purposes.

This project is not intended for production use. Organizations choosing to deploy this software do so at their own risk and should conduct their own security, compliance, and reliability assessments before any production deployment.

•Source code is publicly available on GitHub
•Community contributions are welcome
•No guarantees of availability, performance, or security
•Users are responsible for their own deployments and data

Not Covered by Rootly SLAs or Terms

On-Call Health is a separate open source initiative and is not part of Rootly's commercial product offerings.

This project is not covered by Rootly's Service Level Agreements (SLAs), Terms and Conditions, or support commitments. Any use of On-Call Health is independent of your Rootly subscription or agreement.

•No SLA guarantees for uptime or availability
•No commercial support provided
•Not covered by Rootly's Terms of Service
•No data processing agreements apply
•Issues should be reported via GitHub, not Rootly support channels

Not a Medical or Diagnostic Tool

On-Call Health is designed to provide visibility into workload patterns and operational metrics. It does not diagnose, treat, prevent, or cure any medical condition.

On-Call Health is not a medical device, clinical tool, or diagnostic instrument. The "Risk Level" and other metrics are operational indicators only—they do not constitute medical advice, diagnosis, or treatment recommendations. Do not use this tool as a substitute for professional medical judgment.

•Metrics are operational indicators, not clinical assessments
•"Risk Level" refers to operational workload risk, not health diagnosis
•Does not diagnose burnout, mental health conditions, or any medical state
•Should not replace conversations with healthcare professionals
•Intended to surface workload trends for management review, not clinical intervention

Intended Use

On-Call Health is designed to help engineering teams and managers gain visibility into on-call workload patterns and trends.

•Surface early indicators of potential workload imbalance
•Provide data to inform team discussions about on-call sustainability
•Help organizations track operational load over time
•Support proactive workload management decisions

The tool provides indications and signals based on operational data. All decisions regarding team health, workload adjustments, and personnel matters should be made by qualified individuals using their professional judgment and appropriate organizational processes.

Limitation of Liability

To the fullest extent permitted by applicable law, Rootly Inc. and the contributors to this project disclaim all liability for any damages arising from the use of On-Call Health.

•No liability for decisions made based on tool output
•No liability for data loss, security incidents, or system failures
•No liability for any indirect, incidental, or consequential damages
•Users assume all risk associated with use of this software

By using On-Call Health, you acknowledge that you have read and understood this disclaimer. If you have questions about Rootly's commercial products and their terms, please visit rootly.com.